Policies

mission
Our goal is to continually evolve as a sanctuary of wellness for all with the highest moral & ethical standards of service, quality and integrity.

punctuality
We have reserved time especially for you; therefore, a 24-hour cancellation (day package 48-hour) is required. Please reserve appointments accordingly to prevent any additional charges.

arrival
Please arrive 10 minutes prior to your scheduled appointment to ensure a relaxing experience and to complete any necessary personal information for your spa services. Arriving late for an appointment will require us to shorten the length of your service or reschedule your appointment.

age requirements
We are unable to offer spa treatments or admission to anyone under the age of 12 years. Please note: that children of any age may not accompany parents for treatments or in the waiting lounge. We are pleased to welcome guests of 12-17 years but require a parent or guardian to sign a consent for anyone of our spa treatments. Thank you for your patients and understanding.

gift certificates
We offer customized gift certificates for any dollar amount ($25 minimum). Gift certificates for services are valid 1 year from the date of purchase; gift certificates may be used to purchase products for up to 5 years from the date of purchase. No cash or charge refunds will be given.

gratuities and prices
We strive to offer excellent services at competitive prices; however, all prices are subject to change. For your convenience, we accept cash, personal checks, (return checks $25 fee) & all major credit cards. In appreciation for outstanding services, gratuities may be offered at your discretion. Gift cards do not include gratuities.